Returns Policy

Can I cancel my order?

All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.

Can I get a refund if something is wrong with my order?

Within 14 days of receiving the parcel, you can ask us for: Full refunds are not available under the following circumstances: All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.

Can I return an item for an exchange instead of a refund?

Yes, you can! Kindly use Contact Us form to discuss the details with us.

Can I return my purchase?

All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price. If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense. Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions! Please do not send your purchase back to us unless we authorize you to do so.

Are there any items I can’t return?

Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:

Certainly! Here’s a new, SEO-friendly paragraph that includes external embedded links to related Wikipedia articles, formatted to offer an engaging and informative experience for readers: — Speaking of the intricacies of consumer rights and returns policies, you might be interested in exploring the concept of **consumer protection** further. Learn more about the safeguards and legal measures in place to protect buyers like you at Consumer Protection on Wikipedia. Additionally, the subject of **product safety** is crucial when considering returns due to defective or harmful goods. Gain a deeper understanding by visiting Product Safety on Wikipedia. Lastly, if you’re curious about how international trade practices, such as customs regulations, impact product delivery and returns, check out Customs on Wikipedia. These resources provide comprehensive information that can help you make informed decisions regarding your purchases and returns.

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